BlackRaystudio

Custom bot development

Telegram & InstagramBots

I build custom bots that sell products, accept bookings and payments, answer customers, automate team workflows and work with AI

BRStudio Assistantbot•••
Today
Hi, Maya! What can I help with?

You can place an order, book a visit or get support right here

Browse productsBook a visitTrack an orderAsk support
Book a visit
Your bookingProduct consultation

Wednesday, 29 July · 16:00

Message
TELEGRAM MINI APPBooking Desk
Today•••
Today8 visits3 awaiting confirmation
This week32 total+12% from last week
MON27TUE28WED29THU30FRI31
Wednesday’s scheduleManage
Maya StoneBrand consultation · 60 minConfirmed
Oliver ReedProduct session · 90 minConfirmed
Emma ColeFirst consultation · 60 minPending
Sophie GrantFollow-up session · 45 minConfirmed
ScheduleClientsServicesSettings

A bot for the task you actually have

Not a generic chat widget. The functionality is designed around a real customer journey or an internal process in your business

01

Sales & orders

A bot can show products, build a cart, accept payment and report the order status

Catalog · Cart · Payments · Delivery status
02

Bookings

Customers choose a service and time, then receive confirmations and reminders

Schedule · Reschedule · Cancel · Reminders
03

Customer support

Instant answers for routine questions with a clean handoff to a real person

FAQ · Tickets · Order lookup · Human handoff
04

AI assistants

An assistant that knows your documents, finds data and performs approved actions

Knowledge base · Search · Recommendations · Actions
05

Internal automation

Approvals, reports, alerts and tasks delivered where your team already communicates

Approvals · Alerts · Reports · Task creation
06

Communities & access

Onboarding, subscriptions, paid access and personalized notifications for members

Onboarding · Roles · Subscriptions · Notifications
07

Telegram Mini Apps

A complete web interface inside Telegram for flows that need more than chat messages

Stores · Accounts · Booking · Dashboards
08

Instagram automation

Turn incoming DMs and comment triggers into useful conversations and qualified leads

Keyword flows · Private replies · Leads · Support

Three familiar formats built for different jobs

The user always sees a familiar interface. The complexity stays behind it

01 · Telegram Bot

For quickactions insidea conversation

Best for commands, support, order status, approvals, notifications and guided flows with buttons

  • Works in the standard Telegram chat
  • Can read and update connected business data
  • Hands the conversation to a person when needed
North Studiobot · always available•••
Choose what you needI can help in a few taps
Shop the catalogBook a serviceMy ordersGet support
Where is order #2048?
ORDER #2048Out for deliveryToday
PaidPackedCourier4Delivered
CourierAlex · 24 min

Message

Send
North Market×
Good morningWhat do you need today?2
Search products
PopularNewCareHome
Portable audioCloud Speaker
$74
Personal audioStudio Headphones
$136
2 items$210
HomeCatalogOrdersProfile
02 · Telegram Mini App

For catalogs, booking and complete product interfaces

When buttons and messages are not enough, the bot opens a full interface without making the user leave Telegram

  • Catalogs, carts and checkout
  • Booking calendars and personal accounts
  • Dashboards, forms and complex workflows
03 · Instagram Automation

For turning attention into a useful conversation

Start a flow from an incoming DM, a keyword or a comment, qualify the request and pass the context to your team

  • Keyword-based DM flows
  • One private reply to a post or reel comment
  • Lead qualification and human handoff
blackray.studio
Today, 10:12
Thanks for your comment. Are you looking for a bot for customers or for your team?
For customersFor my team
For customers
Got it. What should it help them do?
Buy or bookGet supportSomething else

Message...

AI that knows your business and can take action

The assistant answers from approved sources, looks up real data and uses only the tools you allow. If confidence is low, it calls a person

North SupportAI assistant · online•••
Can I change the delivery address for order #2048?
Order found

Yes. The order has not been handed to the courier yet. I can update the address now

Change it to 22 River Street

Done. I changed the delivery address for order #2048 to 22 River Street and notified the delivery team

Message

A complete product ready for real use

I design the visible experience and build everything required behind it

01Product logic

I map what the bot should do, for whom and in which order

02Conversation UX

Commands, messages, buttons, empty states and human handoff

03Interface design

A branded Mini App or control panel when chat alone is not enough

04Development

Bot, backend, database, roles and production-ready integrations

05AI & knowledge

Approved sources, tools, confidence rules and safe escalation

06Launch & analytics

Deployment, monitoring, events and the data needed to improve it

Bring the workflow I’ll make it run itself

BlackRaystudio